Claims support

We’ll help you take the next step.

If you or someone else is in immediate danger, contact the emergency services first. When it’s safe, tell us what happened.

How to make a claim

Have your policy number to hand if you can, but don’t worry if it isn’t available.

Call our 24/7 line on 0800 014 2276 or use the contact page.

We’ll ask for the essentials and explain whether photos, receipts or reports may help.

Your claims handler will confirm next steps and update you as the claim progresses.

For urgent home, motor or travel help, call our emergency line any time.

24 hours a day